- We will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
- We will not disclose your Personal Information to third parties unless you have authorised us to do so;
- We will take reasonable steps to protect the security of the Personal Information we collect from you.
Your Personal Information
Wet & Forget UK does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us (as, for example, when you contact us via e-mail). Wet & Forget UK uses such voluntarily submitted information for the purposes for which it was submitted.
When you place an order Wet & Forget UK will ask you to provide certain information about yourself, such as your name, mailing address, or e-mail address. The personal information you submit when placing your order is treated as confidential. We use this information to process your transaction, and we share the information with Visa, Mastercard, Paypal etc. in order to process your order.
As part of your purchase, you will receive a notification email from TrustPilot requesting to review our products and service. You will only ever receive emails regarding your purchases with us. By accepting our terms and conditions you agree to receiving these emails. If you do not want to receive emails in this way, please do not enter your email address during the ordering process.
To opt out of any direct communications with Wet & Forget UK please contact us using our enquiry form or call us on 0844 247 8400.
Wet & Forget UK uses stringently tested technologies to ensure the security of information transmitted via our web site and maintained in our possession. When you place your order "checkout" you will see a lock icon appear on the status bar of your browser. This indicates that the data that is submitted is encrypted while in transit and so cannot be viewed by anyone other than us. In addition, when we receive that data, it is stored on a separate location to the web server so that it can only be accessed by us.
Third party vendors, including Google, show our ads on sites on the internet.
Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.
In the event that the product is received in the following condition:
- Container is damaged and product has leaked out;
- Container is half full;
- Container is empty.
Wet & Forget UK will fully replace the damaged product at no extra cost. Contact us during business hours to arrange for replacements. Requests for replacement of damaged goods must be made within seven (7) days of receipt of delivery